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What do I receive after purchasing a product?
Purchases are delivered through the Unity Asset Store. You receive the Unity package and any documentation or setup resources included with that product.
Where should I start after importing a package?
Start with the documentation linked on the product page, import into the recommended Unity version, open the included demo scene, and confirm the project runs before changing SDKs, themes, or gameplay settings.
How do I use the documentation and setup guides?
Use the product page resources first. They usually include documentation plus focused setup notes for ads, in-app purchases, demos, and configuration. Follow them in order and test each system before moving to the next.
Should I modify the original project directly?
Make a backup or version-control branch before editing. For larger changes, keep a clean copy of the original package so you can compare settings, scripts, and prefabs while customizing your project.
Can I upgrade the Unity version or third-party SDKs?
Yes, but use the listed Unity version as the baseline first. Upgrade a copy of the project, then test gameplay, ads, IAP, localization, scenes, and build targets after each major change.
Can I use a product in a commercial game?
Usage is governed by the Unity Asset Store EULA and the license selected at checkout. Review the current Unity license terms for your team and organization before purchase.
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Do the templates support Android and iOS?
The current mobile templates are intended for Android and iOS workflows. Some products also list WebGL, standalone, Amazon, Samsung, or Windows store support on their product pages.
Are ads and in-app purchases included?
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Can Hyperbyte customize or publish the game for me?
Customization and publishing assistance may be available as a separate service. Submit a pre-purchase or general inquiry with your scope, target platforms, and expected timeline.
How quickly will support respond?
Support requests are reviewed as soon as possible, typically within one to two business days. Complete purchase and environment information helps avoid follow-up delays.
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Include the product name, invoice number, Unity version, target platform, steps to reproduce, expected result, actual result, console errors, and relevant screenshots or video links.
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Refunds are handled under the Unity Asset Store refund policy. Contact Unity Asset Store support and include your order details; Hyperbyte can help with technical troubleshooting first.
Is support available for modified source code?
We can help identify issues in the original product and offer guidance, but extensive debugging of third-party integrations or heavily modified project code may require a separate customization engagement.
Product FAQ
Block Puzzle Game Kit
Is programming knowledge required?
The template is designed to be configurable by non-programmers, while its commented C# source remains fully available for deeper customization.
Which ad networks are supported?
The package includes support for Unity Ads, Google AdMob, ironSource, and AppLovin MAX, with guidance for configuring other networks.
Product FAQ
Block Puzzle Magic
How many game modes are included?
Five game modes are included: Classic, Timed, Blast, Advanced, and Challenge.
Can I add my own levels and themes?
Yes. The package includes editor-friendly configuration for adding levels and supports both the included light and dark themes as a starting point.
Product FAQ
Hexa Puzzle Game Kit
Can the hex board and pieces be customized?
Yes. Visual themes, piece presentation, gameplay configuration, audio, and supporting UI can be adapted to your project.
Does it include localization?
Yes. More than ten languages are preconfigured and the localization structure can be extended.
Product FAQ
Picture Puzzle
How much content is included?
The package includes 240 puzzle levels and supports adding your own image-and-word puzzles.
Are both gameplay and puzzle content localized?
Yes. The included project provides gameplay and content localization across ten languages.
Product FAQ
Triangles
Which directions can form completed lines?
Triangle blocks can complete and clear lines vertically, horizontally, and diagonally.
Is haptic feedback included?
Yes. Haptic feedback and vibration support are included alongside sound and background music systems.
Product FAQ
Ultimate Grids Puzzle Game Kit
What makes this different from a standard block puzzle?
Players clear complete grids in addition to rows and columns, adding another layer of planning and scoring.
Can monetization and themes be configured without code?
Core settings for ads, IAP, themes, and languages are exposed through editor-focused configuration.
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